SLED Account Manager

Incumbent could be based out of Tulsa, OK | Cushing, OK | Rogers, AR

The successful candidate will be relationship-driven, organized, accountable, proactive, and comfortable working with both customers and technical teams.

We are looking for someone who doesn't wait for a customer to call with a need. Our Account Managers stay engaged, ask questions, understand what is happening within their accounts, and proactively bring customers ideas and solutions.

The right candidate understands that strong account management requires both taking care of the customer and growing the relationship.

SLED experience is highly desirable, but we will consider candidates with strong technology account-management experience and a demonstrated ability to build long-term customer relationships.

Learn Tele Comp's services, processes, teams, systems, and customer base. Become familiar with assigned accounts, current services, contracts, open opportunities, active projects, and upcoming renewals.

Establish direct relationships with key contacts across assigned accounts. Begin conducting customer meetings and account reviews. Develop account plans and identify upcoming renewals, customer needs, risks, and potential opportunities.

Independently manage assigned customer relationships, maintain an accurate 30/60/90-day pipeline, generate qualified opportunities, conduct regular customer meetings, and demonstrate a clear strategy for retaining and growing assigned accounts.

JOB TITLE:

SLED Account Manager

FLSA STATUS:
Exempt

DATE:
September 2026

DEPARTMENT:
Sales

LOCATION:

Multi-city, Multi-state

REPORTS TO:

Vice President of Sales

Tele Comp is seeking an experienced, relationship-driven SLED Account Manager to manage and grow relationships with our State, Local Government, and Education customers.

This position serves as the primary business relationship owner for assigned accounts. The SLED Account Manager is responsible for understanding each customer's organization, technology environment, business priorities, budget cycles, and future needs while coordinating the appropriate Tele Comp resources to support them.

This is not simply a sales position. Success requires developing trusted, long-term customer relationships, maintaining regular communication, identifying opportunities, managing renewals, and ensuring Tele Comp consistently delivers value to our clients.

• Serve as the primary business relationship owner for assigned SLED accounts.
• Develop strong relationships with superintendents, administrators, IT directors, CIOs, city and county officials, purchasing departments, executive leadership, and other key stakeholders.
• Maintain regular contact with customers through onsite meetings, calls, business reviews, and ongoing communication.
• Develop a thorough understanding of each customer's organization, technology environment, goals, challenges, budget cycles, and upcoming initiatives.
• Conduct regular account and business reviews with customers.
• Maintain accurate documentation of customer contacts, opportunities, activities, and next steps in Tele Comp's business systems.

• Proactively identify opportunities to expand Tele Comp's relationship within existing accounts.
• Work with customers to identify technology needs involving managed IT services, cybersecurity, networking, cloud services, Microsoft 365, connectivity, hosted voice/UCaaS, infrastructure, and other Tele Comp solutions.
• Maintain an active 30/60/90-day opportunity pipeline for assigned accounts.
• Develop account plans that identify upcoming projects, renewals, budget…