Parts Coordinator
Listed on 2026-01-12
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Automotive
Operations Manager
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Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1,000 locations, and a team of 10,000+ employees across the United States and Canada, we are passionate about delivering our goal to WOW every customer and Be the Best.
Job DescriptionThe Parts Coordinator’s primary responsibility is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The Parts Coordinator verifies the accuracy and quality of parts received timely, ensuring they meet production schedules and vehicle needs.
Key Responsibilities- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Communicate all customer requests and needs to appropriate team members.
- Order and receive parts as indicated on repair orders, confirming quality, correctness, and quantity, and identifying parts necessary to complete repairs.
- Ensure timely parts distribution to the shop according to the production schedule.
- Enter all parts invoices into the recommended Management Information System (MIS).
- Label and track all parts by the R.O. # and store them with the vehicle and/or scheduled repairs; communicate all parts price changes (PPI) to required team members.
- Order supplemental parts in the MIS, monitor vendor performance, and reconcile the parts vendor invoice history report.
- Post and file or scan invoices and credit memos promptly.
- Ensure vendor invoices have the correct negotiated discount to maintain profit margins.
- High School Diploma or equivalent.
- 1‑3+ years of experience working with automotive parts (auto body parts a bonus).
- Customer service orientation and strong organizational ability to manage pressure, prioritize tasks, and initiate problem solving.
- I‑Car Registered (working toward Gold Class certification).
Skills and Abilities
- Effective verbal and written communication.
- Strong attention to detail and high accuracy.
- Ability to manage a fast‑paced environment and multitask under pressure.
- Working knowledge of vehicle repair practices.
- Proficient with Management Information System:
Summit, Repair Centre. - Knowledge of Mitchell, Audatex.
- Experience with parts sourcing platforms:
Car‑part, Progi, APU, LKQ B2B. - Solid problem‑solving abilities.
- Above average computer and organizational proficiency.
- Ability to work well with others and achieve common goals.
- Other duties as assigned.
- Frequently required to bend, crouch, reach, handle tools.
- Lift in excess of 50 lbs of materials.
- Annual Paid Time Off (PTO) plans.
- Two weeks of paid parental leave for full‑time employees working a minimum of 30 hours per week.
- Six paid holidays annually.
- Medical, prescription drug, dental, and vision insurance effective Day 1.
- 401(k) retirement plan with company match.
- Employer‑paid short‑term disability and life insurance.
- Additional voluntary life insurance.
- Continuing education opportunities.
- Free prescription or non‑prescription safety glasses annually.
- Annual voluntary uniform stipend.
Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contractual agreement.
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.
Compensation$20–$25 per hour.
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