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Table Games Floor Supervisor

Job in Rohnert Park, Sonoma County, California, 94928, USA
Listing for: Graton-Resort-
Full Time position
Listed on 2026-10-17
Job specializations:
  • Entertainment & Gaming
    Event Management & Planning, Casino & Gaming
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Oversees table games and Team Members to ensure the safety, integrity, security and Company and regulatory policies/procedures of the above are withheld. Supervises, coaches and supports dealers. Maintains superior guest service by identifying, cultivating, and improving the established player base, working towards a positive Company image whenever possible.

Essential Functions
  • 1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
  • 2. Knowledge of all aspects of the game supervised.
  • 3. Ensure utilization reports are accurately completed at designated time.
  • 4. Ensure compliance with Company and department policies and procedures.
  • 5. Ensure proper inventory of cheques on table games to enable payouts to be made quickly and accurately.
  • 6. Train and mentor all Team Members to ensure service standards are met and to championship future growth.
  • 7. Complete player play evaluation sheet.
  • 8. Communicate all information regarding section to incoming Floor Supervisor.
  • 9. Maintain correct player ratings in the Table Games System.
  • 10. Ensure the integrity of the games in assigned section.
  • 11. Signup un-carded players into Rewards Program.
  • Requirements

    Required Qualifications:

    • 1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
    • 2. Two (2) years' experience as a table games dealer in a casino environment.
    • 3. Excellent verbal and written communication skills.
    • 4. Excellent interpersonal skills.
    • 5. Ability to work any shift or hours.
    Physical Requirements
    • 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
    • 2. Ability to sit, stand, bend, reach, and twist over a table for up to one hour at a time.
    • 3. Visual/Auditory ability to identify any unusual or unethical practices, which may question the integrity of the game.
    • 4. Manual dexterity to shuffle and pitch cards.
    • 5. Manual dexterity to operate job related equipment.
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