Lateral Public Safety Dispatcher II

Mission Statement

Rp Department Of Public Safety Mission Statement Dedicated to working collaboratively with the community to maintain trust and safety by providing professional services with compassion and integrity

The City of Rohnert Park is seeking to hire a Part-Time and Full-Time Lateral Public Safety Dispatcher I/II. For Part-Time, this is a non-benefitted, temporary position that may work 30-40 hours per week during the training period, typically 3-6 months. After training is complete, the position has a flexible schedule or per diem schedule, typically 5-40 hours per week. The current pay rate for both positions is $36.06 to $43.80 per hour.

We are also currently accepting applications for Lateral Dispatchers.

• Recruitment and Retention Bonus: $20,000
• $5,000 upon completion of communications training program
• $5,000 upon completion of probationary period
• $10,000 upon completion of three years of service

• Minimum two years of dispatching experience within the last three years with a public agency.
• Successfully completed your Communications Training Program in your current agency.
• Possess a California P.O.S.T. Basic Certificate.
• High ethical standards.
• Commitment to providing excellent, friendly customer service.
• Team player.
• Technical and computer skills.

• Receives and evaluates law enforcement, fire, medical, and other emergency calls, and related business calls for the City during an assigned portion of the 24‑hour, 7‑day operations.
• Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system.
• Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends backup units as necessary.
• Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned.
• Monitors security cameras in the Public Safety building and the surrounding area.
• Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information.
• Entres, updates, and retrieves records from the teletype database, including stolen vehicles, property, vehicle registration information, guns and property, and warrants.
• Accesses federal, state, and local law enforcement information databases to obtain outstanding warrants, criminal history, and vehicle data; relays such information to sworn staff.
• Acts as a liaison to the public and representatives of other agencies, providing factual information and directing callers to the proper individual or agency.
• Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
• Attends training, shift briefing sessions, participates in drills, and tests scenarios to prepare for unexpected emergencies.
• Performs other duties as assigned.

• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and be ethical, legal, and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.

Please complete an online application on the City of Rohnert Park website:(Use the "Apply for this Job" box below). and click on “Job Opportunities.” All application materials must be complete, including employment history for the last ten years and relevant certificates such as the P.O.S.T. Basic Dispatcher course. Applications will be screened for completeness and possession of minimum qualifications. The City may review application help and FAQs at  Resumes alone do not constitute a complete application.

~EQUAL OPPORTUNITY EMPLOYER~
INFORMATION SUBJECT TO CHANGE