VIP Bartender

VIP Bartender:
Full-Time –
Graton Resort & Casino

The VIP Bartender provides exceptional service while taking and fulfilling orders. This position maintains an extensive drink menu, wine, spirits, and service knowledge. Duties include the responsibility of beverage service for the bar and lounge areas. Full service bars will require food and wine service.

• Practice, support and promote Graton Resort & Casino's Company-wide culture and demonstrate service standards at all times.
• Know the types of classes (e.g., well, call, premium, ultra, specialty) and brand names of the products Graton offers. Offer acceptable alternative items if an ordered item is unavailable.
• Prepare and pour drinks in a timely manner. Pass company testing and standards related to free pouring, using a jigger and gun. Operate all soda, juice and liquor guns.
• Have thorough knowledge of all drink recipes, preparations, and garnishments. Use appropriate glassware as determined by outlet or recipe.
• Maintain a clean, properly stocked and organized bar, lounge and side station, including glassware, condiments and dry goods.
• Verify par levels for all products and equipment at the start of each shift; bring shortages or needs to the manager on duty.
• Be approachable to guests, anticipate their needs and check in regularly.
• Deliver all food and beverage items to guests promptly.
• Inform the manager of any team member or guest opportunities.
• Manage time effectively with minimal supervision.
• Ensure all health and safety regulations are followed and maintain bar cleanliness throughout the shift.
• Operate all applicable Info Genesis POS screens; handle company funds through cash transactions in accordance with policies; maintain accurate cash handling procedures and prevent commingling of funds.
• Handle chemicals for the glass washing machine safely; know the location of the MSDS booklet.
• Be responsible for all cash variances within +/-$10.00.
• Verify all liquor deliveries; compare forms against accrual products received and note items not received; notify management of shortages or overages.
• Maintain personal grooming and uniform standards per department and company guidelines.

• Entry level

• Full-time

• Management and Manufacturing

• Gambling Facilities and Casinos