Catering Lead

Position Description

As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Lead today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.

• Process, prepare, and deliver orders to the client.
• Assist in organizing a team of employees, when needed, to execute large catering orders.
• Provide excellent customer service by following up with customers after an order has been completed. Promptly follow up on all customer calls and requests efficiently.
• Manage existing accounts to ensure ongoing repeat catering sales.
• Work closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
• Create a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills, and effective closing sales techniques.
• Utilize Outlook Calendar and other online resources to maximize organization, game plan, and follow‑up.
• Effectively communicate via email.

• High School degree or equivalent.
• Excellent organization, customer service, and time‑management skills.
• Enthusiasm, energy, and a positive attitude.
• Work well under pressure and with a diverse group of people.
• Proven track record of success.
• Valid driver's license and reliable transportation.
• Reference checks.

• Competitive hourly rate including tips.
• Flexible work schedules.
• Meal discounts.
• Health benefits.
• Development opportunities.

Catering Lead Compensation Range:
Minimum Wage up to $20/hour plus tips.

Competitive wages plus tips, flexible work schedules, meal discounts, medical/dental/vision, paid sick leave.

• Must be able to stand and exert well‑paced mobility for up to ten (10) hours.
• Must be able to comfortably lift up to 50 pounds.
• Must read and write to facilitate communication.
• Must possess finger and hand dexterity for using small tools and equipment.

The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate may be required to perform other duties to meet business needs.

Flynn Panera reserves the right to revise this job description at any time.

Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement, and a great environment, training, and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!

Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Entry level

Full‑time

Other

Restaurants