Oxford Suites Sales Coordinator

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Regular Full Time ROH, Rohnert Park, CA, US

Salary Range: $23.00 To $25.00 Hourly

$23–$25/hour + Bonus Plan + Benefits

Do you love staying organized, connecting with people, and being part of a fast-paced team where no two days look exactly the same? Oxford Suites Sonoma County is looking for an energetic and outgoing Sales Coordinator to join our Sales Team!

This is a great opportunity for someone who enjoys a mix of sales, events, marketing, prospecting and client service. You’ll help keep our group and event business moving, from responding to leads and assisting with proposals and contracts to coordinating site tours, supporting events, and making sure our clients are taken care of from the first conversation through their stay or event.

We’re also looking for someone who is curious and proactive. You’ll help us grow our Group SMERF market, research and uncover new business opportunities, participate in prospecting efforts, and find creative ways to introduce Oxford Suites to new clients throughout Sonoma County and beyond.

• Are energetic, organized and able to juggle multiple priorities
• Love working with people and providing great client service
• Enjoy events and seeing all the details come together
• Are comfortable picking up the phone, sending outreach and researching new leads
• Have an interest in sales, hospitality, events or marketing
• Are a team player who enjoys collaborating with other departments
• Thrive in a busy environment and can shift gears when priorities change

Hospitality or sales experience is a plus, but we’re equally interested in finding someone with the right energy, organization, communication skills and drive to grow.

If you’re looking for a role where you can build your experience in hotel sales and events while being part of a collaborative team, we’d love to meet you.

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.

All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

• Respond promptly to inquiries from prospective clients, providing information about the hotel’s facilities, services, and rates
• Assist in preparing sales proposals, and contracts
• Coordinate sales appointments and meetings with clients
• Maintain ongoing communication with clients, addressing questions and providing necessary assistance
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally
• Track corporate account usages, keep accurate history of group pick-up and adjust room blocks
• Use sales tracking software to record leads, sales activities, and client information
• Occasionally make off-site sales calls
• Proactive prospecting of sales segments to keep pipeline full
• Occasional…