Sales Consultant; Part-Time

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Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

• Monitor customer service area and host waiting customers, providing fast and friendly service
• Handle complaints courteously and efficiently per company policy
• Inspect vehicles and review vehicle owner’s manual maintenance requirements to promote needed products and services with customers and management
• Effectively promote sales through explaining benefits of products and services, implementing promotions, and using suggestive selling techniques
• Prepare necessary sales documentation such as warranties, service agreements, and tire sales records
• Conduct accurate sales transactions; notify supervisor of any sales, cash, or operating discrepancies
• Manage ticket average and profitability, and assist store manager in meeting company expectations
• Support store operations by assisting with opening/closing tasks, inventory, sales reporting, adjustments, merchandising, and related functions as required
• Protect company assets by cleaning, maintaining, and storing tools and equipment properly
• Check‑in vendors, receive merchandise, and stock shelves
• Maintain facilities, ensuring internal and external store appearance complies with Big O Tires standards
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed in and out of service areas
• Assist in training new employees as needed
• Complete daily required training such as Today’s Class Technician in a timely manner
• Perform other duties as assigned, consistent with company policies and position specific procedures

• 18 years of age or older
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Strong verbal communication skills
• Sales abilities
• Basic mathematical calculations including addition, subtraction, multiplication, division, averages, percentages, and making change
• Ability to safely operate automatic and manual transmission vehicles
• Availability to work holidays, weekends, and after regular business hours as needed
• Willingness to work with hazardous materials
• Willingness to work in outdoor weather conditions
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and ability to detect odors
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to lift and move up to 75 pounds to retrieve product and supplies from shelves, under counters, or stacks of inventory
• Valid driver’s license
• English language proficiency (speaking, reading, writing, understanding)
• Successful pre‑employment screenings
• Legal authorization to work in the United States of America

• High school diploma or GED equivalent
• One year or more of experience in an automotive shop environment
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Ability to prioritize and plan work activities using time efficiently
• Ability to manage multiple tasks and projects
• Ability to perform detail work with accuracy

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for variable‑hour positions including competitive wages; paid time off and paid company holidays; profit sharing and/or performance incentives; and an employee assistance program. Employees have access to healthcare benefits once eligibility criteria are met.

MFA Petroleum is a subsidiary of MFA Oil Company, a farmer‑owned cooperative founded in 1929. MFA Petroleum operates convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane to customers throughout the Midwest and operates Blu Sphere Energy and a wholesale fuel distributor.