Sales Associate

Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common:
World-class quality. Working with customers around the world, we shape the future and provide vital innovations in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. Heraeus is one of the top 10 family-owned companies in Germany and has a team of around 17,200 employees in 40 countries.

Engineered Tissue Solutions was acquired in 2021 by the Heraeus Group, a broadly diversified family-owned technology company. Learn more about Heraeus Group at

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands‑on clinical support (dressing changes, product applications, evaluation/trial support) and progress to independent execution.
• Serve as a customer point of contact; coordinate follow‑up and resolve inquiries to maintain satisfaction.
• Build and maintain relationships with healthcare decision‑makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain accurate CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share customer/market insights with sales and product teams.
• Stay current on product, clinical, and wound‑care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage, launches, evaluations, and strategic assignments.

• BS/BA in business, healthcare, or a related field or equivalent experience required.
• 1–2 years of experience in sales support, customer service, or administrative roles, ideally in the healthcare or medical device industry.
• Experience in the healthcare, medical device, or pharmaceutical industry is highly desirable but not required.
• Demonstrated drive, coachability, learning agility, professionalism, and comfort in a field‑based environment. Familiarity with supporting field sales teams, including scheduling and organizing events, is an advantage.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for creating reports, presentations, and managing schedules.
• Comfort with virtual communication tools (Microsoft Teams) for meetings and presentations.
• Valid driver’s license and reliable transportation for occasional travel to support events or meetings.
• Flexibility to accommodate travel or work outside standard business hours when required.
• Previous experience in startup and medium sized companies preferred but not required.