Service Navigator​/MSW

Department: 37349 Atrium Health Floyd Medical Center
- Cancer Navigator

Status:
Full time

Hours Per Week: 32

Schedule Details/Additional Information:
Since social workers are 32-hours per week, one social worker must be onsite at opening (8:30 a.m. Monday-Thursday and 8 a.m. Friday) and the other comes in later and closes at 4:30 Monday
- Thursday and 4 p.m. Friday. Currently, the social worker on staff does the opening shift.

Pay Range: $26.55 - $39.85

• Assures efficient and effective management of the Cancer Navigators office on a day-to-day basis by performing a variety of tasks and ensuring timely completion.
• Performs other duties, special projects, and outreach, such as attending/speaking at external community fundraising events and coordination of internal fundraising events.
• Coordinates the day-to-day operations for patient care and customer service activities.
• Maintains an effective working relationship with other staff, utilizing discretion and a high degree of collaboration; facilitates office communication.
• Responsible for all aspects of meetings including scheduling, communicating details, ordering refreshments, planning technology requirements, and drafting agendas and minutes.
• Identifies, resolves and/or recommends resolutions to office issues.
• Implements departmental policies/procedures as needed.
• Updates and maintains procedure book for department.
• Answers and screens phone calls and responds to mail/email; providing excellent customer service to all.
• Enters and updates data in patient database and prepares patient data reports as requested, including monthly statistical data and records for organization’s economic impact.
• Creates and maintains accurate files with complete information.
• Coordinates both hard copy filing system and electronic filing database for patient records.
• Maintains and updates computer files and is responsible for the upkeep of related software programs.
• Maintains inventory and stock levels of supplies for department, works with internal and outside vendors.
• Monitors expenses and reviews monthly budget reports for supply orders.

• Master's in social work is required.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note:

Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois;
Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national…