Solid Waste Route Supervisor

The purpose of this classification is to plan, direct, and oversee garbage and refuse collection operations and daily truck routes. Supervises, manages, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, completing employee performance appraisals, and preparing employee payroll.

• Manages the daily activities of truck drivers and collection crews in collecting refuse within the city; oversees the removal and disposal of refuse and bulk items from designated solid waste routes.
• Provides daily route listings for service; reviews operations and new customer accounts to make necessary changes; modifies operators' daily route listings; provides route changes to drivers.
• Assigns available garbage trucks to crews according to designated routes; ensures all routes and collection services are performed in accordance with division standards, regulations, policies and procedures.
• Performs special pick ups; collects and disposes of dead animals and tires.
• Inspects trucks to ensure drivers/collectors are cleaning and maintaining the trucks in accordance with division policy; ensures trucks are operating properly, safely, and efficiently; coordinates vehicle repairs and submits reports to appropriate division officials.
• Maintains knowledge of division equipment, operations and capabilities; ensures that employees are informed of occupational hazards and are aware of safety precautions necessary in use of equipment.
• Investigates accidents involving division equipment/vehicles.
• Maintains knowledge of city geography including the road system and building locations.
• Communicates via two-way radio to dispatch and receive messages; answers the telephone; provides information; takes and relays messages and/or directs calls as appropriate; returns calls as necessary; contacts customers to establish/re-establish service as needed.
• Represents the division in dealing with customers; maintains positive public relations; responds to questions, complaints, and requests for information from the general public, employees, officials, or other individuals.
• Assists in the investigation of citizen complaints of littered yards, lots, streets and alleys as well as missed collections, misplaced trash containers, and related matters; takes necessary corrective steps.
• Maintains knowledge and awareness of applicable state, local, and division rules, regulations, policies and procedures; observes violations of city ordinances.
• Attends management team meetings; prepares and/or receives various forms, logs, reports or other documents associated with daily responsibilities of this position; processes and forwards as appropriate; maintains files and records.

• Operates a personal computer and high speed printer.
• Cleans, deodorizes, and repairs barrels; performs minor repairs on metal dumpsters.
• Performs other related duties as required.

High school diploma or GED required, supplemented by Vocational/Technical training in Business/Public Administration or related field; additionally, two (2) years previous experience and/or training involving solid waste/multi-crew supervision, large scale refuse collection, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia Commercial Driver's License (CDL) including appropriate endorsement(s).

Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and…