Operations Manager

Excellent written and verbal communication in English

We are looking for an Operations Manager to take ownership of the day-to-day operational effectiveness of the business. You will work across functions — finance, HR, legal, facilities, and vendor management — to ensure that the infrastructure behind Bryq runs smoothly and efficiently. This is a broad, hands-on role for someone who thrives on solving practical problems, building systems from scratch, and ensuring nothing falls through the cracks.

You are the person who notices what everyone else is too busy to fix.

Key Responsibilities

Oversee daily operational processes across functions including HR administration, procurement, vendor management, and facilities

Identify inefficiencies and implement process improvements to reduce cost and improve speed

Manage relationships with third-party suppliers and service providers, including contract negotiation and performance monitoring

Support financial operations including budget tracking, expense management, and reporting

Coordinate cross-functional projects, ensuring timelines and deliverables are met

Develop, document, and maintain standard operating procedures across the business

Support HR operations including onboarding logistics, compliance tracking, and policy administration

Prepare operational reports and present findings to senior leadership

Requirements

Required Qualifications

4+ years of experience in an operations, business management, or office management role

Strong organisational skills and ability to manage multiple priorities simultaneously

Experience managing vendor relationships and procurement processes

Proficiency with productivity and project management tools (e.g., Notion, Asana, Google Workspace)

Undergraduate degree in Business Administration, Management, or a related field

Excellent written and verbal communication in English

Preferred (Nice To Have)

Experience in a fast-growing startup or scale-up environment

Exposure to HR operations or legal and compliance administration

Experience with financial reporting or budget management

Project management qualification (PMP, PRINCE2, or equivalent)

Benefits

Competitive salary commensurate with experience

Hybrid working with regular in-person team days

25 days annual leave plus public holidays

Significant scope to shape the role and build processes from the ground up

Direct exposure to leadership and involvement in strategic decisions

Professional development budget and support for relevant qualifications