Customer Support Specialist

Customer Support Representative - French English Are you a French-speaking professional with a passion for exceptional customer experience and technical troubleshooting Were looking for a dedicated Customer Support Representative (French English) to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual environment supporting one of the worlds leading heavy equipment brands.

What Youll Do Handle inbound and outbound requests via phone email chat and webform from end consumers and CATs retailers. Troubleshoot basic technical issues and provide solutions effectively. Assist customers with spare parts search and purchases. Deliver accurate information and ensure every customer feels supported and valued.

What You Bring

French C1

English C1 (Both languages at an advanced level are required)

Customer-first mindset

Excellent communication skills

Strong problem-solving ability

Attention to detail

At least 1-2 years of work experience in BPO or experience with US customers

Salary: 1700 EUR Gross per month. Access structured onboarding and ongoing skill development. Potential for a Hybrid work model after 6 months based on performance. Relocation assistance is available.

Employment Details

Employment Type

:
Full Time

Experience : 1-2 years

Vacancy : 1

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