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Italian Speaking Customer Service Digital Marketing Platform - Greece
Job Description & How to Apply Below
Mercier Consultancy MD is pleased to announce an exciting opportunity for an Italian Speaking Customer Service Representative for our Digital Marketing Platform, with the chance to work in beautiful Greece. We are looking for focused and motivated individuals who are fluent in Italian and have a passion for providing exceptional customer support in the digital marketing space. This role allows you to engage with clients and help them make the most of our innovative marketing solutions.
Key Responsibilities
Provide outstanding customer support to Italian-speaking clients via various channels, including phone, email, and chat
Assist clients in navigating our digital marketing platform and help them troubleshoot any issues they encounter
Educate clients about the features and benefits of our marketing solutions to maximize their success
Gather client feedback and collaborate with internal teams to enhance our service offerings
Document client interactions and maintain accurate records in our CRM system
Stay up-to-date on company products and industry trends to provide informed assistance to clients
Contribute to a positive team culture and collaborate with colleagues to achieve team goals
Requirements
Fluency in Italian (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service or support, preferably in a digital marketing or tech-related field
Excellent communication skills with a strong customer-oriented mindset
Ability to troubleshoot issues effectively and provide clear guidance to clients
Self-motivated and capable of working independently in a dynamic environment
Knowledge of digital marketing concepts and tools is a plus
Willingness to work in Greece and embrace the opportunity to live in a vibrant culture
Benefits
Competitive Monthly Salary
Fully Paid Training
Fully Paid Relocation Package
Health Insurance
2 Extra Salaries Per Year
And Much More..
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