EnglishItalian Customer Support Agent

Are you a highly motivated multilingual individual with a passion for customer service Seize the opportunity to join a global team in the historical and vibrant city of  Athens Greece !

We are seeking a dedicated  Italian and English-Speaking Customer Support Agent  to represent world-leading brands across diverse fast-paced industries including  Tech Travel Automotive and Social Media .

Your

Role and Responsibilities:

Multilingual Expertise:  Serve as the primary point of contact for Italian-speaking customers providing friendly effective and professional support via phone email and chat.

Problem Solver:  Efficiently resolve customer issues provide accurate information and troubleshoot product/service inquiries across multiple industry platforms.

Brand Advocate:  Maintain a high standard of customer satisfaction building positive relationships that reflect positively on our international clients.

Documentation:  Accurately record customer interactions and solutions using our CRM and internal systems.

What We Offer:

A Stress-Free Start & Comprehensive Benefits
We understand that moving to a new country can be challenging which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece.

Full Relocation Support:

Flight Ticket Covered:  We reimburse or cover your one-way flight ticket to Athens.

Two-Week Hotel Stay:  Complimentary hotel accommodation for your first two weeks in Greece upon arrival.

Full Administrative Support:  We provide comprehensive assistance with all necessary paperwork including bank account setup tax registration and social security (AMKA) registration ensuring you are legally employed under a Greek contract from day one.

Competitive Salary:  Receive a competitive base salary (often around 1200 - 1500 gross per month for multilingual roles) plus a monthly performance-based bonus.

14 Salaries Per Year:  Enjoy the standard Greek employment benefit of receiving two extra months salary (typically paid around Easter and Christmas/Summer).

Health Coverage:  Access to Greeces national healthcare system often supplemented by private health insurance plans provided by the company.

The Greece Advantage An Exceptional European Lifestyle:

Cost of Living:  While prices are rising Athens generally offers a significantly  more affordable  cost of living (especially in housing and dining out) compared to major European capitals like Paris London or Amsterdam. Your salary goes further allowing for a higher quality of life.

The Weather:  Experience  300 days of sunshine  per year. Say goodbye to the grey!

Mediterranean Culture:  Enjoy a relaxed outdoor-focused lifestyle rich historical sites world-class cuisine and easy affordable access to the  Greek Islands  for weekend travel.

Work-Life Balance:  Greece promotes a healthy work-life balance allowing you plenty of time to explore the city and its surrounding beauty.

Minimum Requirements:

Language

Skills:

Italian:  C1/C2 level (fluent/native-level written and verbal communication).

English:  B2 level or higher (working proficiency written and verbal communication).

Citizenship:  Valid  EU Citizenship  (required for smooth employment).

Soft Skills:

Strong communication empathy a customer-first mindset and effective problem-solving abilities.

Experience:

Previous experience in a Customer Support/Call Center environment is a plus but full paid training is provided.

Ready to launch your international career and trade city crowds for sea views Apply now!

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