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Customer Success Management Client Relationship Management HelpDesk/Support CRM Systems & Management

Customer Success Leader: Onboarding, Adoption & Renewal

Job in Rome, Lazio, Italy
Listing for: OneOcean Group
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 45000 - 75000 EUR Yearly EUR 45000.00 75000.00 YEAR
Job Description & How to Apply Below
One Ocean Group in Italy is recruiting a Customer Success Manager to lead the post-sale lifecycle, ensuring customers realize value from onboarding to renewal and expansion. You will focus on adoption, health, and retention while collaborating with Account Management for commercial outcomes.

The role requires strong customer relationship skills, experience with B2B SaaS, and proficiency in CRM tools. You will drive product adoption, conduct regular reviews, and support growth initiatives across
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