Customer Care Specialist in Greece - Italian speaking

We're looking for Italian speakers for several different projects right now. Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work  remote from Greece  too.

What you will do

Communicate with customers via phone, chat & e-mail.

Track and follow cases to ensure they are closed efficiently and timely.

Maintain high customer satisfaction, representing a major brand.

Provide and maintain strong, professional relationships with all partners and show empathy at all times.

Work towards reaching targets as set out by client statement of work as well as internal targets.

Requirements

Fluency in Italian.

Very good communication skills in English.

Exceptional communication & soft skills, as well as problem‑solving skills.

Computer knowledge/tech savviness.

Resourceful, able to multitask.

Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment.

Benefits

Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you).

Competitive monthly salary + 2 extra salaries per year.

Health care benefits and numerous other discounts.

Full training by certified instructors.

Professional growth & development opportunities.

Special events as well as community & social responsibility initiatives.

Free online Greek language courses.

State of the art premises, providing a great working environment with relaxing break areas.

Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

#J-18808-Ljbffr