Customer Care Clienti

Role Description This is a full-time, on-site role for a Front Office Specialist located in Campania, Italy. The Front Office Specialist will be responsible for managing front desk operations by providing exceptional customer service, scheduling appointments, answering and directing phone calls with professionalism, and ensuring efficient receptionist duties. Daily tasks include greeting clients, addressing inquiries, managing documentation, and maintaining a welcoming and organized environment.

Qualifications Strong Phone Etiquette and Appointment Scheduling skills

Demonstrated ability in Customer Service and providing a positive client experience

Proficiency in handling Receptionist Duties and maintaining a professional front office space

Excellent Communication skills to effectively interact with clients and team members

Ability to multitask and manage time effectively in a fast-paced environment

Experience in the automotive industry is advantageous

Proficiency in office software and systems (e.G., Microsoft Office, scheduling tools)
High school diploma or equivalent education is required;  post-secondary education is a plus