Senior Human Resources Manager - Six Senses

In this Senior HR Manager role, you drive the people strategy for Six Senses Rome, partnering with leadership to align HR practices with the brand's vision of sustainability, wellness, and extraordinary guest experiences. You lead an engaged HR team, ensure compliance and operational excellence, and champion development, engagement, and inclusive culture across Hosts. You'll shape workforce planning, recruitment, onboarding, and performance management to support growth and high performance.

This is an opportunity to influence culture at a luxury property that prioritizes wellbeing, responsibility, and pioneering experiences.
Lead day-to-day HR operations and ensure compliance with Six Senses standards and Italian employment law
Support development and execution of the property's HR strategy including manpower planning, payroll, benefits budgeting, training and Host engagement
Drive recruitment, employer branding, internal mobility and career development
Oversee succession planning, IDPs and talent reviews to build a strong internal pipeline
Coach and develop the HR team with clear direction and ongoing feedback
Build trusted relationships with Hosts and leaders and promote an inclusive, high-performing culture
Lead Host engagement initiatives, feedback mechanisms, and action plans to improve the Host experience
Oversee performance management, appraisals and development conversations
Ensure accurate HR documentation and confidential handling of Host files
Monitor payroll, benefits and HR costs with Finance and provide forecasting and reporting
Conduct salary benchmarking to align with market practices and legal requirements
Ensure compliance with labour legislation, collective bargaining, safety, data protection; collaborate with external consultants as needed
Support employee relations, disciplinary handling and policy enforcement
Oversee onboarding, training and Host development in collaboration with Training team
Champion Mission Wellness and sustainability initiatives with HR and Sustainability teams
Coordinate Host accommodation, facilities, welfare initiatives and a safe working environment
Manage Host engagement activities, recognition and internal communications
Maintain open communication with Department Heads and ExCom to ensure HR is a trusted business partner
Align people priorities with business objectives with Cluster Director of HR and General Manager
Prepare and submit HR reports, forecasts and compliance documentation
Review HR processes to improve efficiency and internal controls
Stay updated on industry trends and best practices in luxury hospitality and employment law
Perform additional duties as required by leadership
Bachelor in Hospitality Management
Minimum 5 years of HR experience in luxury hotels or hospitality
Experience in Italy with knowledge of Italian labour laws
Proven track record in high-volume recruitment, workforce planning and employee relations
Advanced MS Office proficiency (Word, Excel, PowerPoint, Outlook)
Excellent English and Italian (written and spoken); additional languages a plus
EU passport or valid work authorization for Italy