Cys - Cyber Security Service Manager - Csc

La posizione è aperta all’interno del team di Leonardo.
*
* Job Description:

**** Leonardo
* * is an international industrial group, among the world leaders in Aerospace, Defense and Security, which creates multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a strong industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures and equity investments.

A protagonist of the main strategic programs at a global level, it is a technological and industrial partner of Governments, Defense Administrations, Institutions and companies.

Within the Cyber & Security Solutions Business Area, we are looking for a
** Cyber Security Service Manager
** for our
** Rome Laurentina
** office.

The selected resource will be responsible for:
* Supervising that the delivery of managed (MSS) and non-managed services occurs effectively and efficiently, implementing all necessary actions to ensure compliance with contractual commitments (SLA) and dedicating daily to Continual Service Improvement;
* Representing the main interface with the Customer as well as the point of connection and coordination of the activities of Leonardo's technical verticals dedicated to service delivery;
* Organizing and conducting periodic SERVICE REVIEWS with Customers, in which they present the trend of services provided, manage any critical issues and propose solutions, the adoption of new technologies and/or process improvements;
* Coordinating any escalations in case of serious incidents/changes that may impact service delivery;
* Assuming the role of Service On-boarding Manager during the on-boarding phase for the governance of activities and the collection of information necessary to define the necessary steps and key elements for the activation of security services provided by the contract;
* Drafting and constantly updating relevant deliverables.
*
* Education:

** Degree in technical disciplines (STEM) or equivalent culture.
** Seniority**:

Senior. 5-10 years of work experience in Cyber Security and/or Security Service Manager and/or Management roles are required.

Experience, even if brief, in technical working groups in the Cyber Security service delivery field is a plus.
** Technical and IT knowledge and skills:
*** Ability to conduct Cyber Security projects, in multidisciplinary and multi-service contexts;
* Ability to draft relevant documentation, to support the operational verticals dedicated to the delivery of Cyber services;
* Responsibility and management capacity over heterogeneous functional working groups, both local and remote;
* Knowledge of services provided by a SOC and a Digital Center (RTSM, SDM, SSM, Red Teaming, Threat Intelligence, etc.);
* Knowledge of the start-up phases of managed services, provided by a SOC;
* Knowledge of the technical parameters that characterize each service provided by a SOC;
* Knowledge of the main attack vectors in the current landscape;
* Knowledge of the phases of an ATP attack;
* Knowledge of NIST frameworks and their mapping with services provided by a SOC/Digital Center;
* Knowledge of ITIL Framework contents;
* Knowledge of the main technologies in the Cyber Security field (WAF, PROXY, ANTISPAM, FIREWALL, IDS/IPS, SIEM, EDR/MDR);
** Language skills:
** English language knowledge level B1 or higher.
** Behavioral skills:
*** Analytical skills;
* Problem solving;
* Team working;
* Proactivity;
** Other:
** Possession of the following certifications would be a plus:
* ITIL v4;
* CISM;
* CISSP;
* ECIH;
* CEH;

Availability for short/medium-term business trips.
** Seniority:
** Senior
* * Primary

Location:

** IT
- Roma
- Via Laurentina
** Contract Type:
** Permanent
* * Hybrid Working:
** Ibrido