Senior Project Manager at IDT Corporation

Senior Project Manager at IDT Corporation   At IDT Corporation in LAZ, IT. This Full time on site position offers great opportunities for career growth. We are seeking a detail-oriented and organized Project Manager to oversee the execution of our marketing department's technical and creative workflows. In this role, you will be ensuring seamless collaboration between SEO specialists, technical writers, designers, web developers, our CRM team, and outsource agents.

Working closely with our QA Specialist, you will ensure that all projects meet quality standards and are delivered on schedule. You will serve as the central hub coordinating multiple moving parts, from initial planning and resource allocation through final QA sign-off and project delivery.

Key Responsibilities     Workflow Management:
Oversee and coordinate end-to-end technical and creative project workflows across the marketing department
Cross-Functional Coordination:
Facilitate communication and collaboration between SEO, technical writing, design, web development, and CRM teams
Project Planning & Execution:
Develop project timelines, milestones, and deliverables; track progress and adjust timelines as needed
Resource Allocation:
Manage team capacity and assign resources effectively across multiple concurrent projects
CRM Integration:
Coordinate with the CRM team on data workflows, system updates, and ensure marketing initiatives are properly integrated with Zoho CRM
Quality Assurance:
Work closely with the QA Specialist to establish testing protocols, review quality checkpoints, and ensure all deliverables meet standards before launch
Design Review & Feedback:
Review design files in Figma/other, and facilitate feedback loops between creative and development teams
Documentation:
Maintain comprehensive project documentation, timelines, and status reports
Stakeholder Communication:
Provide regular updates to leadership on project status, risks, and blockers
Process Improvement:
Identify inefficiencies in workflows and recommend improvements to enhance team productivity

Required Qualifications & Skills     Professional Experience Minimum 5 yrs. project management experience in a marketing, technology, or agency environment
Proven experience coordinating cross-functional teams
Demonstrated experience managing projects with both creative and technical components
Technical Skills & Tools Project Management Software:
Hands-on experience with Jira and Trello, + any of the following:
Asana  Click Up Smartsheet Wrike
Zoho CRM:
Familiarity with workflows, data management, and integration processes
Figma Familiarity:
Ability to review design files, provide feedback, and understand design-to-development handoff
Proficiency with Google Workspace (slides, sheets, docs, drive, calendar, etc.) Comfortable with project tracking, spreadsheets, and status reporting tools
Core Competencies Organization & Attention to Detail:
Ability to manage multiple projects simultaneously while maintaining accuracy
Communication/English Language:
Clear verbal and written English communication
Problem-Solving:
Ability to identify issues quickly and work toward solutions proactively
Leadership:
Capable of driving accountability without direct authority; ability to influence and motivate team members
Analytical Thinking:
Comfortable understanding of technical requirements and translating them for non-technical stakeholders
Adaptability:
Ability to thrive in a dynamic environment with changing priorities
Ideal Qualifications     

Experience with marketing automation
Comfortable with utilizing AI within your role
Knowledge of web development/design workflows
PMP, CAPM, or other project management certification a plus
Familiarity/experience with agile or scrum methodologies
Background…