Category Manager – IT

Position Purpose As Category Manager - IT, you will design, deploy, and continuously evolve global sourcing strategies for IT hardware, software, and related IT services across the organisation. Operating in a highly regulated and cost-sensitive generics pharmaceutical environment, this role is critical in ensuring IT performance, cybersecurity, scalability, compliance, and cost efficiency, while enabling digital transformation and business continuity. You will act as a strategic partner to IT, Digital, Finance, and Business teams, driving value through category management, supplier relationship management, financial governance, and support for Budget and Long-Range Planning (LRP) activities.
Category Strategy & Value Creation  Define and execute global, multi-year category strategies for IT hardware, software, cloud solutions, and IT services. Align sourcing strategies with IT and digital roadmaps, cybersecurity requirements, data integrity standards, and cost optimisation objectives. Drive value creation through licence and application rationalisation, vendor consolidation, platform standardisation, and scalable cloud-based solutions. Monitor IT market trends, including software licensing, cloud economics, AI, automation, and vendor developments, translating insights into sourcing decisions.
Supplier Relationship Management (SRM)  Lead strategic relationships with key IT suppliers, including OEMs, software publishers, cloud providers, and service partners. Design and implement a structured SRM framework, including supplier segmentation, governance models, and continuous improvement initiatives. Define, monitor, and challenge supplier performance through KPIs and regular reviews. Mitigate supplier risk through dual sourcing strategies, exit planning, cybersecurity assessments, and business continuity measures.
Cross-Functional Collaboration  Partner closely with Procurement CoE, IT & Digital, Cybersecurity, Finance, Legal, and Compliance teams. Support major technology programmes such as ERP implementations, cloud transformations, infrastructure upgrades, and digital initiatives. Contribute to IT governance forums and strategic decision-making bodies.
Cost Management & Budget / LRP  Support annual budgeting and Long Range Planning (LRP) activities for IT spend. Challenge demand forecasts, cost drivers, and sourcing models to identify productivity and optimisation opportunities. Ensure budget control, forecast accuracy, and variance analysis across IT categories. Work with Procurement CoE and Finance to track savings delivery, cost evolution, and capitalisation impacts.
Sustainability & ESG  Integrate ESG criteria into supplier selection, evaluation, and performance management. Promote sustainable practices and collaborate with suppliers on carbon reduction initiatives. Monitor and report sustainability KPIs in line with corporate ESG objectives and reporting requirements.
Governance & Compliance  Ensure compliance with procurement policies, cybersecurity requirements, data integrity standards, and audit expectations. Maintain accurate documentation, contracts, and supplier records. Proactively manage supplier, contract, and operational risks.
Qualifications & Required Skills   Master's degree in Procurement, IT, Digital, or a related field.
8-12 years of experience in strategic sourcing, category management, or procurement, ideally within IT/Digital categories in the pharmaceutical or FMCG sector.
Strong expertise in IT category strategy, supplier relationship management, and complex negotiations.
Solid understanding of IT cost structures, software licensing models, cloud economics, and service delivery frameworks.
Proven experience managing global suppliers and delivering complex…