Retail Supervisor Italia

Overview
The Retail Supervisor is responsible for managing all the sales outlet activities assigned to them. Guaranteeing that the quantitative objectives (budget turnover profitability) and qualitative objectives (Brand image) defined are achieved in line with the Brand guidelines and company standards. The core responsibilities of the role include guaranteeing that quantitative and qualitative objectives of the reference stores are achieved in economic terms (budget turnover profitability) and in terms of the correct Brand image;

analyzing and conducting diagnostic studies to provide a rapid response (tactically) based on the specific needs and context of the stores focusing on a long-term the case of DOS (Directly Operated Stores) or Concessions they are directly responsible for resources (people costs investments).

Qualifications

Achieves business targets (budget turnover profitability) and promotes the growth of stores in its reference area in compliance with company guidelines

Manages all costs consistently with the allocated budget

Maintains and improves the image of the points of sale, the performance of the staff, the products guaranteeing the customer a level of service in line with company standards and the philosophy of the Brand

Manages and controls the staff of the POS in terms of selection development and assignment of adequate tasks and targets in accordance with the business objectives and performance expectations of the stores in the assigned area

Monitors ongoing activities in the stores both proactively and reactively in order to implement quick solutions that allow you to maintain in line with business objectives

Is responsible for enhancing staff knowledge through suitable training activities such as: products customers sales techniques coordination of store activities with the other touchpoints of the Brand

Manages, coordinates and controls the assigned resources (people costs and investments)

Promotes the development of Role learning through proactive team and digital activities aimed at innovation and improving the effectiveness / efficiency of responsibilities

Promotes adopts and develops the use of digital technologies within its function in relation to both process management and in relations with internal and external interlocutors involved in the business

Adopts significant behaviors and promotes operational / cultural actions for Sustainable Development understood as an interconnection of practices oriented towards the Care of the Environment Business Processes and Organizational Community

Additional Information

Knowledge of English (B2)

Analytical skills

Availability to travel (50% of the time)

Previous experience in the role (at least 4 years)

Interest in Fashion Business

Employment Type

Full-time

Remote Work
No

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