Retail Academy Manager

Retail Academy Manager
Within the Retail Excellence & Sales Training department, based in Rome, we are searching for a Retail Academy Manager.
Reporting to the Head of Retail Excellence & Sales Training, the selected candidate will be responsible for:
Responsabilità del lavoro
Retail Academy Design and Governance

Build and orchestrate a multidisciplinary team, coordinating internal and external stakeholders and managing multi-stream initiatives.
Lead the end-to-end design, implementation, and continuous evolution of the Retail Academy, ensuring full alignment with Bvlgari Retail vision, values, and people strategy and defining necessary resources and means.
Define and manage the Retail Academy roadmap, milestones and priorities, ensuring consistency, scalability, and long‑term sustainability.

Program and Project Management Excellence

Drive the enhancement of learning contents, ensuring relevance, accessibility, and alignment with Retail career paths.
Amplify and consolidate existing high‑value learning and experience programs, increasing their visibility and impact across all Retail populations.
Identify, engage, and leverage internal and external Subject Matter Experts, synthesizing their expertise into structured, high‑impact initiatives.

Stakeholder Management and Cross‑Functional Collaboration

Serve as an interface with markets and central’s stakeholders, translating business priorities into learning and development.
Work in close partnership with HR and Retail teams (at both HQ and local level) to ensure the Academy’s initiatives are Retail‑driven, experiential, and business‑relevant.

Continuous Improvement

Define and monitor qualitative indicators to assess effectiveness, engagement, and business impact of the Retail Academy.
Ensure the Retail Academy contributes to building a culture of continuous learning, growth, and excellence across all Retail population.

Profilo
Qualifications

Degree in Business Administration, Economics, or a related field.
Proven Retail knowledge and experience is considered a plus.
Proven experience (at least 5 years) in project management within international organizations.
Background in managing complex teams and multi-stream projects with a focus on change management.
Proficiency in MS Office, particularly Excel and PowerPoint.
Fluency in English and Italian.

Competencies

Strategic thinking, planning and ability to manage complexity
Stakeholder and client orientation
Strong prioritization skills
High level of autonomy and accountability
A strong passion for people’s development is essential. You should be recognized for your ability to transmit knowledge, lead people and bring teams together, prioritizing collective intelligence to foster new practices.

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