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Job Description & How to Apply Below
Specialista Senior / Project Manager As an Apple Retail Specialist in Rome, you drive brand loyalty by delivering an exceptional customer experience and guiding ownership opportunities. You stay current on Apple products, services, and purchase options to tailor recommendations. You support peers with knowledge sharing and contribute to an inclusive store culture. You thrive in a fast-paced environment and help customers across areas of the store, making everyday ownership feel special.
Deliver excellent customer service by understanding needs and proposing appropriate Apple products and services
Educate customers on purchase options and ownership opportunities
Stay up-to-date on Apple products, services, and sales processes
Support peers by sharing product knowledge and assisting with ownership opportunities
Maintain accuracy and follow guidance; perform other store tasks as needed
Contribute to an inclusive environment by respecting differences and upholding Apple values
Knowledge of Apple products and services
Ability to personalize solutions based on customer needs and communicate effectively
Ability to work in a fast-paced, multi-customer setting
Team-oriented with shared responsibility and accountability
Curiosity and willingness to learn from others
Understanding of confidentiality and Apple's privacy values
Availability to work a schedule including nights, weekends, and public holidays
Proficiency in the local language (written and spoken)
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