Job Description & How to Apply Below
We are looking for talented professionals to join our Incubation & Exploration portfolio — where we’re shaping the next wave of enterprise AI. This includes a no‑code Agentic AI Builder that empowers business users to create autonomous agents without writing a single line of code, and an Agent Governance Platform designed to deploy, monitor, and secure agents at scale across the enterprise.
The Role & Responsibilities
As a Field Delivery Engineer, you will translate HCL Software’s Agentic Platform into customized, production‑ready solutions for enterprise clients — building integrations, resolving complex issues, and training client teams to maximise ROI on their software investments.
Translate HCL Software products into production‑ready, client‑tailored solutions that fit existing enterprise infrastructure.
Build APIs, automation scripts, and custom data pipelines to integrate HCL solutions seamlessly into legacy and modern systems.
Provide on‑site or remote diagnostic support — resolve edge cases and debug production issues under tight, client‑driven deadlines.
Lead technical discovery workshops, act as a subject matter expert, and train client teams to maximize adoption and ROI.
Proactively document solutions, configurations, and known issues to build shared knowledge across the delivery community.
Requirements & Qualifications
Must‑Have
7+ years of experience in software solutions, technical architecture, or IT consulting.
BE/BTech (or above) in Computer Science or a related field.
Proficiency in Python and/or Java for building integrations and automation scripts.
Strong command of REST and Graph
QL APIs, OAuth/JWT authentication, and frontend/backend fundamentals.
Experience with advanced database management — including Vector and No
SQL databases.
Familiarity with containerization (Docker, Kubernetes) and CI/CD pipelines.
Cloud platform experience on at least one of AWS, Azure, or GCP.
Strong client‑facing communication and stakeholder management skills.
Nice‑to‑Have
Hands‑on experience with HCL Software products or comparable enterprise software platforms.
Background in AI/ML integration, LLM deployment, or Autonomous Agent implementations.
Experience with legacy system modernisation and enterprise middleware (Mule Soft, Dell Boomi, or similar).
Familiarity with security frameworks and compliance standards (ISO 27001, SOC 2, GDPR).
Experience delivering technical training or enablement programmes.
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