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Customer Service Account Manager

Job in Romeo, Macomb County, Michigan, 48065, USA
Listing for: Schoenherr Roofing
Full Time position Listed on 2026-11-04
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

Company:

5 Star Roofing Company. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.

Position:
Customer Service Account Manager

This role focuses on customer development, appointment scheduling, and customer satisfaction after the sale. Responsibilities also include completing post-installation paperwork and presenting additional services or options to customers over the phone.

Position

Offer:
  • Competitive Pay
  • Career Growth
Essential Duties & Responsibilities:
  • Contact homeowners and schedule estimate appointments
  • Call homeowners after installation to perform post-installation follow-ups
  • Confirm successful installation and customer satisfaction
  • Complete final paperwork and obtain approvals
  • Present additional products, upgrades, or services when needed
Required Skills:
  • Strong phone sales and customer service skills;
    Home Improvement Industry experience preferred
  • Strong communication and customer service skills
  • Ability to clearly explain products and services
  • Detail-oriented with paperwork and documentation

This is a great opening to take on the Customer Service Account Manager role at Schoenherr Roofing.

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