Shipping Supervisor

About Fix My Toys Fix My Toys  is the ecommerce division of Ball Equipment, a family-owned Michigan business with roots dating back to 1944. What started as a passion for powersports has grown into a nationwide ecommerce operation specializing in genuine OEM parts, accessories, apparel, and gear for powersports and outdoor power equipment.

Based in Romeo, Michigan, we're a team of people who bring different skills and experiences together to keep our business moving forward. From ecommerce and marketing to customer service, technology, and warehouse operations, there's a lot that goes into what we do. We take pride in our work, support one another, and believe that great people are what make a great business.

Come Grow With UsWe're excited about what's ahead as we continue to expand our team and operations. Whether you're just starting your career or bringing years of experience, Fix My Toys  is a place where your ideas, hard work, and contributions matter.

If you're looking for a team where you can make an impact and be part of something that's growing, we'd love to hear from you.

Operations / Warehouse / Shipping Shipping Supervisor

Reports to:

General Manager - Warehouse Leads:
Shipping Associate Lead;
Small Pack / Ship Associates;
Large Pack & Dock Associate Role overview

Lead order verification, packaging, shipping, and carrier loading while personally performing shipping work. Ensure orders placed before the applicable cutoff are prepared accurately and leave with the scheduled pickup. Balance efficient packaging and operating cost with adequate product protection.

Responsibilities Ensure picked products and quantities are checked against the order before packing. Resolve discrepancies with RPPC;
Shipping owns this final verification even though RPPC owns the original pick.

Reinforce use of the smallest suitable package that adequately protects the contents. Train employees in consistent packing methods that avoid unnecessary size, materials, or product damage.

Assign work, monitor staged orders, and coordinate with RPPC on supply and exceptions. Keep the department moving through actual carrier loading, not merely label creation or completion of packing.

Provide primary backup for Large Pack & Dock, including oversized and LTL packaging, palletizing, qualified forklift operation, freight arrangements, paperwork, and the later pickup window.

Coach employees, perform hands-on work, and investigate recurring errors or delays. Use the Lead for daily operational coverage and involve the Warehouse GM when staffing or resources need attention.

Coordinate approved promotional-insert instructions with marketing and direct the physical packing work. Maintain clear responsibilities and raise matters beyond delegated authority; hiring and termination remain with managers.

Operate forklifts/hi-los as needed to support oversized shipments, palletized freight, and carrier loading. Must complete required training and evaluation before operating equipment independently.

What success looks like Orders are verified, efficiently protected, and loaded onto the correct carriers on time. Staff understand the work, exceptions are handled promptly, and both daily leadership and specialized dock coverage are dependable.

What We Offer:

Competitive pay $24/hr commensurate with experience plus

Paid holidays and PTO/Sick days
100% Employer Paid Health, dental, life, disability plus voluntary vision, life, long term disability benefits
401(k) with employer match; 100% on first 3% of wage contributed, 50% on next 2%
Employee discounts on parts, units, and services

Supportive and collaborative team environment

Ongoing training and development in a growing industry

Physical Demands The essential functions of this position require the following, with or without reasonable accommodation:

Regular standing and walking throughout the shift.

Frequent bending, stooping, and overhead reaching to retrieve products and supplies.

Frequent lifting and carrying of items weighing up to 50 pounds; occasional team lifting of heavier items.

Operation of forklifts, pallet jacks, and related material-handling equipment.

Manual dexterity to retrieve, handle, and package orders and perform computer data entry.

Ability to read product labels, order information, and computer screens, using appropriate aids as needed.

Work Environment Warehouse setting with exposure to varying temperatures, dust, and noise.

Regular exposure to powered industrial equipment and moving mechanical parts.

Overtime,…