Customer Service Assistant

Canteen is hiring a full‑time Customer Service Assistant for its food service center in Romeoville, IL. The position requires a valid driver’s license and the ability to lift.

Pay Range: $20.00 to $22.00 per hour. Internal employee referrals receive a bonus.

Summary: Customer service representative in a call center who provides work order management support to staff and customers.

• Answers the telephone, responds to customer emails, and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support and maintains files and records.
• Prepares routine correspondence, forms and other documents.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Completes project assignments.
• Assists in the preparation and proofing of materials for reports and other publications.
• Interacts effectively with staff, students and faculty while conducting daily workplace duties.
• Communicates with customers to complete work in a cost‑effective, efficient and safe manner.
• Maintains a clean and safe work environment.
• Performs other duties as assigned.

Full‑time and part‑time positions offer retirement plans, associate shopping programs, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits such as critical illness and accident insurance, legal services, and Choice Auto and Home program.

Full‑time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts.

Compass Group is an equal‑opportunity employer. We treat all applicants and associates fairly based on abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis. Canteen maintains a drug‑free workplace.

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