Customer Service Assistant

Job Title

Customer Service Assistant (Full Time) – Canteen North America

Location:

Canteen Romeoville – 7 Greenwood Avenue, Romeoville, IL 60446.
Note: online applications accepted only.

Schedule:

Monday through Friday, 7:00 am to 3:30 pm. Full time.

Requirement:
Valid driver's license preferred. Position requires lifting.

Pay Range: $20.00 – $22.00 per hour.

Referral Bonus:
Internal Employee Referral Bonus available.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry‑leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. We value dedication, collaboration, and passion.

Serves as a customer service representative in a call center and provides work order management support for staff/customers.

• Answers the telephone, responds to customer emails, and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support; maintains files and records.
• Prepares routine correspondence, forms, and other documents.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Completes project assignments.
• Assists in the preparation and proofing of materials for reports and other publications.
• Interacts effectively with staff, students, and faculty while conducting daily workplace duties.
• Communicates with customers to complete work in a cost‑effective, efficient and safe manner.
• Maintains a clean and safe work environment.
• Performs other duties as assigned.

Full‑time and part‑time positions offer retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits (critical illness, accident, hospital indemnity, legal services, and a choice auto and home program). Full‑time positions also include medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable law.

Applications are accepted on an ongoing basis.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

Req