Director of Events and Conference Services

Position Title Director of Events and Conference Services

Position Status Full-Time

Base Pay

Base Pay $82,407

Under the direction of, and reporting to the Chief Operating Officer,the Director of Events and Conference Services is responsible to develop and execute sales strategies to achieve revenue targets. The Director will drive revenue by prospecting and fostering relationships with both internal constituencies and external clients. The Director is responsible to provide oversight to the Meetings, Events and Conferences ( MEC ) department through the development and execution of a comprehensive operational plan for both internal and external customers.

Additionally, the Director is responsible for the overall vision, leadership and direction of the department, and MEC employees.
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Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration and active support of the University’s Mission and Catholic and Lasallian higher education.
The Director of Events and Conference Services will be responsible for:

• -Hire, train, supervise, coach and evaluate staff to meet the needs of the business and ensure their
  continued professional development. Establish and maintain a healthy, inclusive and positive work
  environment. Communicate university and Meetings, Events and Conferences ( MEC ) policies and processes and ensure compliance.
• -Develop and optimize unit policies, procedures, and systems to support continuous improvement of efficiency, effectiveness, productivity and profitability. Consult with university business operations, Office of Technology, and other university leaders to ensure all aspects of operations are in compliance with university policies.
• -As the lead member of the MEC Team, participate in meetings and activities in support of university-wide initiatives and efforts as needed.

• -Develop, monitor and manage the financial budget for the unit, including setting of annual sales targets.
• -Provide direct accountability for P&L management including revenue, expenses, operating margin and overall profit loss
  Collaborate with the business office to monitor and update financial performance and establish, enhance and utilize budgeting tools to enable forecasting and data analysis to guide financial decision making.
• -Provide monthly and year-end financial reporting to the Chief Operating Officer.
• -Oversee and manage all event operations including sales, contract development and execution for new and renewing contracts. Serve as primary point of contact. Continuously seek ways
  to maximize revenue potential through leasing unused or underutilized space.
• -Collaborate with university departments such as facilities and campus police when necessary

• -Formulate a multi-faceted sales and business development plan to maximize conference and event partnerships, and meet or exceed revenue and profitability goals.
• -Collaborate with Marketing and Communications Department on the development of communications, promotions and social media.
• -Execute day-to-day sales operations including responding to sales inquiries, using continuous follow-up to convert prospects into bookings; conduct tours, write and manage proposals, and
  oversee contract development.
• - Work closely with the rest of the MEC team to ensure a seamless transition from sales to execution. Provide an outstanding level of customer service to ensure client satisfaction and increase repeat bookings.

Perform…