Document Control Technician

Job Title:

Electronic Batch Record (E ) Specialist, 2nd Shift

Job Description

This role focuses on creating, maintaining, and validating Electronic Batch Records (EBRs) to support manufacturing operations in a regulated environment. The E  Specialist enters and reviews product and process information in the E  system, ensures documentation accuracy and compliance with cGMP and good documentation practices, and trains production associates on system use. The position is ideal for a detail-oriented, bilingual individual who is comfortable working on the production floor, supporting weekend operations, and collaborating across multiple facilities.

Responsibilities

• Clone and create Electronic Batch Records (EBRs) from approved templates in alignment with established documentation standards.

• Enter product, process, and batch record information accurately into the E  system.

• Review EBRs for accuracy, completeness, and consistency, ensuring all required data fields are properly documented.

• Compare E  information against approved source documents, standard operating procedures, and instructions to verify correctness.

• Add required forms, attachments, and production record sections to EBRs as directed by project guidelines or leadership.

• Identify missing information, errors, or discrepancies in EBRs and promptly report them to the supervisor or E  lead.

• Make updates and corrections to EBRs based on review comments and feedback from the project team.

• Track assigned E  work, monitor completion status, and maintain visibility of open items and follow-ups.

• Follow approved instructions, naming conventions, and documentation practices to maintain consistency and compliance.

• Communicate progress, issues, and blockers clearly to the supervisor or project team to support timely resolution.

• Support E  testing, review, and readiness activities as needed to ensure systems and records are prepared for production use.

• Apply cGMP and good documentation practices as trained, maintaining high standards of regulatory compliance.

• Train associates on the production floor in the use of the E  system and related documentation processes.

• Provide patient, clear guidance to production staff when explaining system workflows, SOPs, reporting expectations, and inspection readiness.

• Support production operations on weekends as needed, ensuring E
  -related tasks are completed in alignment with manufacturing schedules.

• Travel between two nearby buildings to support E  activities and training needs across both locations.

• Wear appropriate personal protective equipment (PPE) and work on the production floor as required by operational needs.

Essential Skills

• Bilingual proficiency in Spanish and English, with strong oral and written communication skills in English.

• Minimum of a high school diploma.

• 03 years of experience in a manufacturing setting, preferably in food, cosmetics, and/or pharmaceuticals.

• Experience with document control and data entry in a structured or regulated environment.

• Ability to use a computer confidently, demonstrating solid digital literacy.

• Proficiency with Microsoft tools (e.g., basic office and productivity applications).

• Strong organization skills with high attention to detail when handling documentation and data.

• Ability to follow cGMP and good documentation practices after receiving training.

• Flexibility and adaptability to changing priorities and deadlines in a fast-paced environment.

• Availability to train on first shift for approximately one week.

• Weekend availability to support production needs.

• Ability to travel between two nearby buildings to perform job duties.

• Comfort working on the production floor and wearing required PPE.

• Patience and clear communication skills to train others on the E  system and related procedures.

Additional Skills & Qualifications

• Associate degree in Life Science or Arts is preferred.

• Experience in manufacturing environments related to food, cosmetics, or pharmaceuticals is preferred.

• Salesforce or Salesforce CRM experience is preferred.

• Familiarity with SOPs, FDA-related requirements, reporting practices, cGMP, and inspection preparedness is beneficial.

• Strong digital literacy and comfort learning new systems and technologies.

• Demonstrated ability to work well in a structured, quality-focused environment.

• Interest in the beauty, skincare, or sun care industry and in contributing to projects that enhance quality systems.

Work Environment

This position operates primarily on 2nd shift, Monday through Friday, from 2:00 PM to 10:30 PM, with an…