Parts Counterperson

Overview

Fields Auto Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Fields is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers. Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five:
Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

What We Offer - Benefits

• Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance
• 401(k) Plan, Personal Time Off, Paid Training
• Employee vehicle purchase plans, Health and wellness
• Saturday Lunches, Discounts on products and services

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. If our current openings don’t match your skill-set and you have an interest in working with the Fields Auto Group, please contact us at

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answer phone calls, providing price quotes and other information
• Review body shop estimates to ensure the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to internal and external customers
• Pull and fill orders from stock
• Maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order if necessary
• Ensure all internal requests for parts are billed on service repair orders
• Receive payment from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pick-up

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is regularly required to stand, walk, use hands to finger and reach with hands and arms, and talk or hear
• The employee frequently is required to sit, stand and walk
• The employee must regularly lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision and depth perception

• Office setting
• The noise level in the work environment is usually moderate
• The position is constantly engaged in talking and listening
• Standing and walking are frequently required