Transport Broker Representative

Overview

Transport Broker Representative at RJW Logistics Group – Join to apply for the role.

RJW Logistics Group is hiring and is dedicated to hiring and developing talent who want to make an impact and be a part of an industry‑leading organization. RJW is committed to its employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Salary: Base 58,000 yearly + Commission

Employee Ownership Program: RJW announces an Employee Ownership Program designed to empower, motivate, and reward employees. It offers ownership stakes, potential financial rewards, a sense of belonging, and a collaborative work environment. Shares are provided annually based on salary and as long as you are employed with RJW. The program costs nothing to employees.

Benefits: 401(k) matching;
Medical/Dental/Vision insurance;
Employee discount;
Flexible spending account;
Health savings account;
Paid time off;
Sick days;
Long-term Disability Insurance;
Short-term Disability Insurance;
Accidental Insurance;
Critical Illness Insurance.

As a Transport Broker Representative, you will focus on finding and managing new and existing customers, identifying their strengths, and matching them with existing lane needs. You will be responsible for sourcing and procuring new customers, determining capacity and availability, negotiating contractual details & rates, while ensuring professional and consistent communication. This position requires in-depth knowledge of transportation market trends, analytical thinking, and relationship management expertise.

• Strategically develop new customers (lead generation, pricing, follow up) to increase company profitability
• Pursue, build, and develop relationships with a focus on consistent revenue growth
• Maintain knowledge of market conditions, industry developments, and industry networking
• Build a base of customers through research and cold calls
• Negotiate rates with customers and potential customers
• Onboard new accounts

• Established Book of Business
• 2-4 years of sales experience within Freight Brokerage
• Excellent communication (written/verbal), strategic thinking, presentation, and people skills
• Superior interpersonal, negotiation, and conflict resolution skills
• Strong work ethic, time management skills and ability to learn quickly
• Self-starter, organized with ability to prioritize workload in a fast-paced environment
• Ability to contribute to a high-energy, fast-paced, and positive work environment
• Strong analytical and organizational skills with attention to detail
• Strong achievement orientation with creative problem solving and an innovative mindset

• High School education required
• College or some college preferred

• Ability to read, analyze, and interpret business materials; ability to write reports and business correspondence; ability to present information and respond to questions from managers, clients, and customers.

• Ability to perform arithmetic operations and interpret rates, ratios, and percentages.

• Ability to solve practical problems and interpret instructions; determine root causes and corrective actions.

• Knowledge of business operating systems, internet software, word processing, and spreadsheets.

• Must be able to occasionally lift up to 50 pounds
• Must be able to speak clearly over the phone and in front of others
• Indoor/office environment with typical office activities; ability to sit and use repetitive hand motions
• Ability to work beyond 8 hours when required; ability to work under stressful conditions and manage multiple tasks
• Normal vision required (20/20 corrected); able to hear speech in typical ranges

The preceding statements are illustrative of the functions of the job and RJW reserves the right to modify or change duties or essential functions at any time. The company may revise this job description as needed.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment ranges from quiet to moderately loud.

This job description provides general information about the Transport Broker Representative position. It does not constitute an exhaustive list of duties. You may be asked to perform other duties as needed. Performance will be evaluated based on listed duties and any additional duties assigned.

It is the Company’s policy that associates are employed at the will of the Company for an indefinite period unless covered by a written agreement. The Company reserves the right to terminate employment at any time for any reason, with or without cause. This description does not modify the at-will relationship.