Telemarketer

The Telemarketer will make phone calls to solicit sales and service.

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Use prepared scripts to persuade individuals to purchase a particular product or service.
• Expectation is 100 calls per day and an average of two (2) appointments per day
• Collaborate with Sales Manager to establish telemarketing goals and to develop scripts.
• Modifies scripts to better address the interests, needs, or concerns of customers.
• Answers questions from and provides information describing products and services to call recipients.
• Receive technical training Including on-site training to better learn products and services.
• Gathers and records customer information in CRM system.
• Compiles telephone numbers and names of potential customers from a variety of sources including telephone directories, leads from vendors, reply cards, and lists purchased from other organizations.
• Follows up on initial sales contacts via telephone, email, and other correspondence.
• Quote small planned maintenance agreements for prospective customers promptly after phone discussion.
• Performs other related duties as assigned.