Service Technician

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!

• Factory Certified Training, Refrigeration Certification or other professional on the job training in the HVAC Industry.
• The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology and VRV|VRF Technology.
• Thermosystems provides technicians with vans, laptops, mobile devices, and other technologies.

• Perform maintenance of all HVAC & applied equipment and on-site start-up procedures.
• Repair and replace defective equipment, components, or wiring. Perform intermediate to advanced independent diagnostics, troubleshooting, pipe fitting, and brazing of equipment.
• Conduct warranty service application by independently inspecting and testing systems to verify functionality for equipment.
• Verify functionality of new equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual.
• Problem-solve issues using reasoning and logic.
• Communicate with individuals who installed the system.
• Program new control systems using touchscreens and computers.
• Assist the owner's representatives to demonstrate that the system has been set up properly.
• Document actions taken on the jobsite to be included with project report.
• Direct discussions with building owners to assist with ongoing maintenance and service.
• Prepare wiring diagrams.
• Wear personal protective equipment when completing service tasks.
• Complete jobsite hazard assessment prior to initiating service and adhere to safety policies and OSHA guidelines.
• Demonstrate professionalism in appearance, verbal, and written communication. Interact with customers by offering status reports of service before, during, and after each call. Explain technical information to technical and non-technical audiences.
• Communicate potential sales opportunities to the sales staff through the quote process.
• Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
• Basic data entry and ability to navigate the use of email, internet, word processing programs. Download programs into equipment and micro controllers. Analyze trend data to ensure optimal performance.
• Ensure standards, policies, procedures, and maintenance of a clean work area are always upheld.

Must have:

• Associate degree or equivalent from two-year college or technical school, with a certificate in Heating, Ventilation, and Air Conditioning.
• 5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience.
• Valid driver's license and acceptable driving record.
• State license or certifications as required by the market.
• EPA approved Universal Technician Certification required, as necessary.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!