Field Service Technician

Field Service Technician

Required

Skills & Experience:

• High School Diploma/GED or equivalent.

• 2+ years of experience as an Electromechanical Technician, Field Service Technician, Maintenance Technician, Equipment Technician, or similar hands-on technical role.

• Strong electromechanical troubleshooting, diagnostic, repair, and preventative maintenance experience.

• Experience troubleshooting and replacing mechanical components such as servo motors, stepper motors, bearings, belts, clutches, spindles, rollers, and sensors.

• Experience calibrating and troubleshooting temperature, proximity, position, and other equipment sensors.

• Ability to diagnose equipment issues using service manuals, schematics, diagnostic procedures, and technical documentation.

• Experience using electronic test equipment such as voltmeters/multimeters and laptops for troubleshooting.

• Proficiency with standard hand tools including screwdrivers, pliers, wrenches, and related maintenance tools.

• Comfortable troubleshooting equipment involving both hardware and software components.

• Strong problem-solving skills with the ability to independently diagnose and resolve equipment issues.

• Strong customer-facing communication skills and the ability to professionally interact with customer operations teams.

• Valid and active driver's license.

• Ability to lift up to 70 lbs. and perform physical activities including bending, stooping, walking, and prolonged sitting.

• Willingness to work flexible hours, overtime, and travel when required.

Nice to Have

Skills & Experience:

• Associates degree in Electronics or related field or equivalent verifiable training.

• Additional electromechanical technician or field service experience.

• Entrust central issuance.

• Advanced technical education.

• Proficient in electro-mechanics, digital electronics and software required to maintain Entrust and 3rd party products.

• Skilled with tools and electronic test equipment.

Job Description:

We are seeking a Field Service Technician to provide preventative and emergency maintenance support for electromechanical equipment at a customer location in the Romeoville, IL area. This individual will be responsible for troubleshooting, diagnosing, repairing, and maintaining equipment while providing a high level of customer service.

The ideal candidate has a strong electromechanical background and hands-on experience troubleshooting mechanical, electrical, and software-related equipment issues. This person should be comfortable working independently in the field, using diagnostic equipment and hand tools. The role requires strong problem-solving skills, reliability, and the ability to communicate effectively with customers while resolving technical issues.