Complaints & Information Triage Specialist
Listed on 2026-10-10
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Government
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Customer Service/HelpDesk
Clerical
Havering Council is seeking a Triage and Research Officer to improve the complaints and information requests journey by triaging and routing enquiries to the correct pathway, reviewing history, and briefing subject matter experts as needed.
You will monitor incoming requests, escalate delays, and ensure compliance with statutory timescales, safeguarding, and information security while maintaining accurate records in the case management system.
For the Complaints & Information Triage Specialist position at 5 Star Recruitment, we are reviewing applications now.
This posting is for the Complaints & Information Triage Specialist role at 5 Star Recruitment, based in Romford, England, United Kingdom.
We are looking to fill the Complaints & Information Triage Specialist position at 5 Star Recruitment in Romford, England, United Kingdom.
The Complaints & Information Triage Specialist role at 5 Star Recruitment is now open for applications in Romford, England, United Kingdom.
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