Senior Medical Receptionist​/Shift Supervisor

Overview

We are seeking a parttime Senior Medical Receptionist to join our Practice team in Romford. This position is ideal for an experienced senior receptionist or reception supervisor from a smaller practice who is looking to broaden their skills within a larger, multisite setting., The role will support the Reception Manager and wider reception team by supervising and motivating staff, enhancing operational efficiency, and contributing to overall service performance.

A minimum of two years NHS GP reception experience is essential, and EMIS experience is preferred. North Street Medical Care is a high performing practice serving over 21,500 patients across two sites:
North Street Practice and Chadwell Heath Health Centre in Ashton Gardens. The post holder may be required to work at both locations, as well as our site at Raphael House when needed., The Senior Receptionist must demonstrate strong communication skills, excellent attention to detail, and a proactive, professional approach when interacting with patients and clinical staff both in person and by telephone.

Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists, Physician Assocociate and Paramedics. We operate over two sites, which is at North Street, Raphaels House and Ashton Gardens.

This role is for 19 hours per week, working Thursday and Friday, 8:00 am to 6:30 pm. These hours are fixed.

Occasional weekend or bank holiday working may be required with prior agreement.