Customs Executive; Road Freight

As a Customs Executive (Road), you will play a vital role in our Central Customs Team. Reporting to the Senior Customs Executive, you will focus primarily on Road Freight Customs Entries - ensuring seamless clearances, resolving complex compliance queries, and managing duty/VAT reclaims, all while keeping strict adherence to customer SLAs and regulatory standards.

This role can be based out of our Romford, Leeds or Manchester office.

• Process accurate import customs declarations within agreed SLAs, managing road freight entries in line with HMRC and customer requirements.
• Support GVMS, inventory-linked border processes, and manage movements using Cargo Wise, Descartes Pentant, Destin8, and CNS.
• Oversee and discharge T1 transit movements (NCTS, Common Transit procedures, and MOTIS operations).
• Validate commercial invoices and supporting documents, calculate customs duty/VAT, raise customer invoices, and complete post-entry amendments or reclaims.
• Support commodity code classifications, answer customer and internal queries promptly, build strong relationships across carriers and teams, and drive continuous improvement within the team.

• Hands-on experience processing customs declarations in a freight forwarding, logistics, or customs environment.
• Solid knowledge of UK import customs procedures, documentation, and GVMS.
• Experience with NCTS, Common Transit procedures, and MOTIS operations.
• Hands-on experience using Cargo Wise (or similar customs/freight management software).
• Strong understanding of customs duty, VAT, and commodity classification principles.
• Excellent organisational skills, keen attention to detail, and top-tier customer service skills.
• Specialised road freight customs experience highly preferred.

Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together.

However you look at it, Ligentia is a great place to be right now.