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Support coach, Social Work

Job in Harold Hill, Romford, Greater London, RM1, England, UK
Listing for: Social Interest Group
Full Time position
Listed on 2026-08-31
Job specializations:
  • Social Work
    Community Health, Mental Health, Human Services/ Social Work, Family Advocacy & Support Services
  • Healthcare
    Community Health, Mental Health, Human Services/ Social Work, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 28800 GBP Yearly GBP 28800.00 YEAR
Job Description & How to Apply Below
Location: Harold Hill

Support Coach

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Job Title:

Support Coach - Criminal Justice Services

Location:

Based in Havering. Unfortunately this service does not have step free access. The closest railway station is Harold Wood Station.

Salary: 28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential.

You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.

Some

Key Responsibilities Include:

  • Ensuring the safety and wellbeing of residents and participants at all times
  • Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
  • Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
  • Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
  • Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges.

You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others.

We also look for:

  • Ability to manage own caseload and determine priorities with time management. Able to use own initiative
  • Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
  • IT Proficiency, ability to learn new software programs, basic Microsoft experience
  • Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
  • Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
  • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

  • 25 days (Full time equivalent) annual leave, increasing with the length of service
  • Employer Pension Contribution
  • Eligibility to register with Blue Light Discount…
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