Facility Coordinator

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facility Coordinator

Job Summary Support JLL/GM Facilities Staff with property management operations including administrative coordination, financial reporting, compliance management, and client interface. Ensure smooth facility operations through report preparation, vendor coordination, and exceptional customer service while maintaining professional standards and process improvements.

Key Responsibilities  Administrative Operations
Prepare daily operational reports and review financial reports for accuracy prior to submissions
Maintain JLL SharePoints and GM Client SharePoints with current information
Schedule meetings, coordinate employee badging/sponsor ships, and manage conference room reservations
Coordinate visits for JLL/GM visitors and support special projects
Compliance & Financial Support
Ensure team training is scheduled and completed to prevent delinquencies
Support GMS/BPD Process compliance and JLL Management, Operations, and Financial audits
Work with team members to identify and respond to financial or budgeting issues
Support facility cost savings targets and assist with budget management and variance reporting
Client Relations & Service Delivery
Act as interface with clients, visitors, and guests maintaining professional service orientation
Ensure delivery of committed services and overall satisfaction with JLL performance
Coordinate special events supporting client or Jones Lang LaSalle initiatives
Demonstrate leadership and creativity in finding service delivery solutions
Process Improvement
Collaborate to solve problems and resolve situations with professionalism
Seek continuous improvement in processes, systems, and client satisfaction
Ensure appropriate follow-up with customers and stakeholder communication
Order facility-related materials to support ongoing operations

Required Qualifications  Education & Experience
2+ years' experience in Facility or Property Administration
Proven administrative experience in property management or corporate facilities
Technical Skills
Proficient in Microsoft Excel and MS Office Suite with report customization capabilities
Strong written, verbal, and interpersonal communication skills
Computer proficiency for multiple software platforms and systems
Core Competencies
Excellent customer service skills and service orientation
Ability to maintain professionalism under stressful situations
Strong organizational skills and collaborative working style
Ability to multitask and work independently without direct supervision
Attention to detail for financial reporting and compliance management

Preferred Qualifications  Education & Certification
Associate or Bachelor's degree in Business Administration, Facilities Management, or related field
Professional certification in facilities management or property administration
Technical Experience

Experience with facility management software systems (CMMS, work order management)
Advanced Excel skills including pivot tables, macros, and complex formulas

Experience with SharePoint administration and document management systems
Knowledge of financial reporting and budget management processes
Specialized Knowledge
Experience in corporate real estate or commercial property management
Knowledge of compliance requirements and audit processes

Experience with vendor management and procurement processes
Understanding of facilities operations and maintenance coordination

Note:

Position includes training on…