Director of IT

West Side Beer Distributing is a family-owned, Michigan-based, beverage wholesaler with operations in the Grand Rapids, Kalamazoo, Lansing, and Metro Detroit areas. We take an employee-centric, community-focused approach in how we do business. And we are looking for team members who share those same values!

West Side Beer Distributing is a diverse and inclusive workplace that encourages multiple approaches and points of view. We believe that this creates an atmosphere where everyone, from any background, can do their best work.

- Tony DePagter, Business Development Manager

West Side Beer Distributing offers competitive benefit packages for eligible, full time employees. We provide a wide array of benefits options to choose from which allows employees to select the best plans for them and their families.

Short Term and Long Term Disability Insurance

401(k) with Employer Match

Profit Sharing

Paid Time Off and Holidays

Paid Paternity Leave

Referral Program

Employee Assistance Program

Community Appreciation Program

Position:Director of IT

Location: Romulus, MI

Job :1233

# of Openings:1

Director of Information Technology Job Description

Department: Information Technology
Reports To: VP of Strategy
Job Status: Full Time
FLSA Status: Exempt
Location: Romulus, MI
Travel Requirement: Occasional
Schedule: Monday to Friday, 45 – 50 hours per week. After hours on-call as needed.
Role Overview:
The Director of Information Technology is responsible for the strategy, leadership and day-to-day operation of the Company’s technology environment across multiple locations. This role ensures the reliability, security, scalability and performance of all information technology systems, infrastructure, and end-user technology supporting warehouse operations, sales, customer service and administrative functions. This is a hands-on leadership role that will balance achievement of core objectives with end-user support.

The Information Technology team provides support during regular business hours and on an after hours on-call basis, as needed.
Key Responsibilities:

• Develop and implement Information Technology (IT) strategies, policies, and procedures to ensure the secure and effective operation of the Company’s IT systems. Manage back-up, security and user help systems
• Oversee the design, implementation, maintenance, and performance of IT infrastructure across all locations
• Ensure preventative maintenance tasks and infrastructure updates are completed with the least impact to daily operations
• Communicate IT priorities, risks, project status, and performance metrics to Ownership
• Coordinate technology upgrades, deployments, and troubleshooting across all locations
• Manage the on-site help desk, ensuring timely and effective support for employees
• Lead, coach and develop direct reports, including establishing clear priorities, performance expectations and accountability
• Provide hands‑on support for critical technical issues and operational disruptions
• Ensure ticket management, issue escalation, documentation, and service‑level expectations are met
• Oversee cybersecurity policies, endpoint protection, patch management, access controls and security awareness
• Maintain backup, disaster recovery, and business continuity plans to protect critical systems and data
• Oversee the technical support and availability of core business applications, including warehouse management systems and ERP systems, as applicable
• Develop and execute an IT roadmap aligned with company goals and operational…