Quality and Materials Engineer

Job Description:

The client is a world-leading Tier One and Tier Two automotive supplier known for providing high-quality products and services. We are dedicated to supporting diverse propulsion technology solutions that cater to the evolving needs of our customers. Our achievements are a direct result of our unwavering commitment, hard work, and dedication to exceeding customer expectations.

Summary:

The Quality Engineer plays a vital role in enhancing business processes and optimizing product efficiency. This position ensures adherence to quality standards and implements corrective actions to drive product reliability and excellence. The ideal candidate will possess strong troubleshooting abilities, capable of identifying shortcomings and implementing effective solutions. This role also requires daily collaboration across departments and direct involvement with customers to address and resolve quality-related issues.

Department Quality Support Support the Quality & Engineering Manager in the daily execution of Engineering, Quality Laboratory, and Manufacturing Engineering activities. Partner with the Director of HR, Supply Chain Manager & Warehouse Manager to ensure quality expectations are implemented throughout warehouse production and sub-assembly operations. Assist with developing, implementing, and maintaining quality procedures, work instructions, and operating standards. Support incoming, in-process, and outgoing quality assurance activities to ensure compliance with customer and internal requirements.

Provide quality training and hands-on coaching to production personnel regarding quality standards, inspection methods, and continuous improvement initiatives. Conduct routine quality and safety audits within warehouse and production operations and communicate findings and corrective action recommendations to management. Quality Systems Support Support the Quality Management System (QMS) through document control, record maintenance, audit preparation, compliance monitoring, and department support. Perform internal audits, document findings, verify corrective actions, and assist departments in maintaining compliance with company procedures and applicable quality standards.

Assist with maintaining IATF 16949, ISO 9001, ISO 14001, EMS, Eco Vadis, and other applicable certification requirements by coordinating documentation, audit preparation, corrective actions, and compliance activities. Assist with APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and other quality documentation and customer-specific requirements. Develop and maintain quality documentation, procedures, inspection records, and engineering quality files. Customer Quality Support Support the Quality & Engineering Manager and Director of Engineering & Quality in responding to customer quality concerns and corrective action activities.

Investigate customer complaints by conducting root cause analysis (RCA), coordinating corrective and preventive actions (CAPAs), and verify effectiveness of implemented solutions. Prepare customer quality documentation including 8D reports, CARs, corrective action responses, and supporting technical documentation. Travel to customer facilities as required to support investigations, product reviews, audits, launches, quality meetings, and relationship development. Serve as the assigned quality engineering contact for customer issues delegated by the Manager or Director.

Continuous Improvement Support continuous improvement initiatives utilizing Lean Manufacturing, 5S, Kaizen, and other problem-solving methodologies. Conduct root cause investigations and implement corrective actions to improve product quality, manufacturing efficiency, and customer satisfaction. Collect, analyze, and report quality performance data to support departmental KPI monitoring and improvement initiatives. Recommend process improvements based on quality trends, inspection results, customer feedback, and manufacturing performance.

Launch & Engineering Support Support Engineering and Quality activities for new product launches from prototype through production. Participate in cross-functional launch meetings, validation activities, capability studies, production readiness reviews, and customer launch requirements. Assist with engineering changes, validation activities, and launch documentation. Verify compliance with customer specifications, drawings, standards, and quality requirements prior to production release. Laboratory & Materials Engineering…