Consultant, Fleet Administration

To provide ongoing support to customers utilising the Standard Bank Fleet Management Systems and the Fleet Management product ranges available. To ensure the effective use of these products and to provide regular feedback as well as to update accounts, as requested by clients. To work in close relation with the Key Account Consultants to support them in the servicing of customer needs.

To minimise customer complaints and revenue leakages and to improve or sustain accuracy levels

• Matric, Diploma or Degree

• 3-5 years Experience at a franchise dealership or reputable retail workshop facility as a service advisor where technical skills are required.
• Full understanding of the Fleet Management and Managed Maintenance systems, administration, accounting, statistics and maintenance funds.
• Full understanding of the sales and service issues surrounding the Fleet products, Systems, Allowance and Maintenance Plans
• Full understanding of all policies, procedures and processes of all Fleet Products.
• Understanding of competitor products and services as well as substitute software packages.
• Full understanding of the various Car Schemes in the industry.

• Adopting Practical Approaches
• Checking Things
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Managing Tasks
• Producing Output
• Team Working
• Upholding Standards
• Business Administration Skills
• Data Management (Administration)
• Email Monitoring
• Records and Archive Management

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.