Pharmacy Call Centre Advisor - Escalations & Customer Care
Job in
Roodepoort, 1774, South Africa
Listed on 2026-08-21
Listing for:
Clicks Group Limited
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Customer Success Management
Job Description & How to Apply Below
Clicks Group Limited in Roodepoort is recruiting a Customer Service Advisor for our Pharmacy Call Centre. You will resolve escalations, monitor queries and assist with supervision to maintain call centre service levels.
The role requires handling outbound projects to improve customer retention, ensuring confidentiality, following SOPs and reporting weekly on complaints and trends.
Grade 12, with pharmacy knowledge and 1 year call centre experience preferred.
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