Manager - Product Manager AI; Chenosis

About the Role

We at MTN Group are a purpose and value led organization.

At MTN Group, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with us!

Our commitment s go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

About the Role:

The mission of the AI Product Manager – Chenosis is to shape, lead, and commercialise an AI‑powered website‑generation platform in a way that strengthens MTN’s strategic ambition to drive digital inclusion and position Africa as a global contributor in AI innovation.

This role aims to connect people, technology, and commercial outcomes, enabling MTN to build a world‑class AI product that accelerates growth, strengthens organisational capability, and delivers meaningful impact for customers and the continent.

• Define and own the product vision, roadmap and priorities for the AI website-generation platform.
• Ensure every feature has a clear commercial rationale: revenue growth, retention, or market differentiation.
• Own productisation of the platforms from concept to client consumption
• Identify and validate customer pain points through user research, data and market analysis.
• Translate customer needs into clear product requirements for engineering and design
• Run experiments, MVPs and pilots to validate commercial potential before full build
• Own pricing and packaging across free, paid and enterprise plans
• Build and manage commercial models and unit economics
• Design and optimise customer onboarding, support and retention flows
• Define and manage service levels and customer experience standards
• Work with marketing to design and launch acquisition campaigns
• Define positioning, value propositions and product messaging
• Provide input into sales funnels, trials, upgrades and retention strategies

Education:

• Minimum 3 Year Academic Degree in BSc. Computer Science, Any Engineering related field, BCom, Marketing or Business Science.

Experience:

• Demonstrated experience as a Product Manager, Growth PM or Product lead on SaaS or AI Products.
• Have a good understanding of the commercial side of product management and AI.
• Comfort working with ambiguity and building things from zero.

You do not need to be an AI engineer, but you must be able to:

• Understand how AI models, APIs and data work
• Translate AI capabilities into real-world products
• Speak fluently with technical teams

• Highly collaborative, inclusive, and agile atmosphere in partnership with multi-functional teams.
• Ability to learn, grow, and evolve.

• Post-Graduate qualification

If you’re passionate about building AI-powered products with real commercial impact, we’d love to hear from you. Join MTN to help shape an AI-driven platform that advances digital inclusion and Africa’s participation in global AI innovation.

Closing date: 6th February 2026. Late applications will not be accepted.

MTN Group is an equal opportunity employer with an imperative and obligation to achieve its own set EE targets and the legislated Employment Equity targets. Preference will first be given to previously disadvantaged individuals/groups with a specific focus on females and differently abled persons.

If you have not heard from us within 14 days of closure of this job advert, then you can assume your application has been unsuccessful.