Senior IT Delivery Lead: SAP & Supply Chain Transformation

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

Clicks Group

We are looking to recruit a permanent Senior Project Manager to work within the IT Project Delivery department. The role will be based at the United Pharmaceutical Distributor (UPD) in Lea Glen and will report to the PMO Manager, IT Project Delivery Executive and UPD IT Executive.

Job Purpose:

The Senior Project Manager is responsible for the successful delivery and governance of complex IT and business transformation initiatives within the Clicks Group UPD IT Portfolio. The role leads the execution of strategic programmes that support pharmaceutical distribution, supply chain optimisation, operational efficiency, and regulatory compliance across the UPD business.

Operating within the Clicks Group technology and governance framework, the Senior Project Manager ensures that large-scale initiatives—particularly those involving SAP, supply chain systems, warehouse operations, and pharmaceutical distribution platforms—are delivered within scope, budget, and timelines.

The role provides leadership across multiple projects and project managers, ensuring alignment between IT delivery, UPD operational priorities, and Clicks Group strategic objectives.

Key Responsibilities:

Strategic Programme Delivery

• Lead the delivery of complex and high-impact IT and business initiatives across the UPD pharmaceutical distribution environment.
• Manage programmes and multiple concurrent projects supporting warehouse operations, supply chain systems, logistics optimisation, and pharmaceutical compliance processes.
• Ensure initiatives align with Clicks Group digital strategy, operational performance objectives, and UPD distribution requirements.
• Drive delivery of enterprise system implementations, particularly SAP-enabled supply chain and warehouse solutions.

• Ensure projects adhere to Clicks Group PMO governance standards, reporting frameworks, and delivery methodologies.
• Provide consolidated reporting and visibility of programme health across the UPD IT portfolio.
• Lead project steering committees and governance forums with senior IT and UPD operational stakeholders.
• Maintain oversight of RAID management, scope control, and escalation processes.

• Build strong working relationships with UPD leadership, supply chain management, warehouse operations, finance, and IT teams.
• Act as the senior point of escalation for complex project risks, delivery challenges, and cross-functional dependencies.
• Engage senior stakeholders to ensure alignment on project priorities, delivery expectations, and value realisation.

• Manage strategic relationships with system integrators, SAP partners, and technology vendors delivering solutions within the UPD environment.
• Ensure vendor deliverables meet contractual obligations, service levels, and delivery milestones.
• Facilitate collaboration between internal Clicks teams and external partners to support successful project execution.

• Oversee programme budgets, ensuring financial discipline through budget tracking, forecasting, and cost variance reporting.
• Ensure resources are effectively allocated across projects to support delivery commitments.
• Support benefits realisation tracking aligned to approved business cases.

Provide leadership across the full project lifecycle, ensuring effective execution of:

• Business case development and approval
• Requirements definition and business process alignment
• Solution design and architecture
• Build and system configuration
• Deployment, training, and operational readiness
• Post-implem…