Abbott IT Support Internship

Abbott is inviting IT graduates to apply for its 12-month IT Support Internship in Roodepoort, South Africa. Applicants need a Grade 12 certificate and a diploma or degree in IT or a related field. No previous work experience is required.

Abbott, a global healthcare company, is offering an exciting opportunity for recent graduates through its IT Support Internship within the Business Technology Services (BTS) division in South Africa. The 12-month internship is designed to provide practical experience in information technology support, Microsoft 365 administration, IT asset management and technical service delivery.

The opportunity is suitable for graduates who want to establish careers in information technology while gaining experience in an international healthcare organisation. Successful candidates will have the opportunity to work with IT systems and services that support employees and contribute to Abbott’s broader healthcare mission.

The internship is based in Roodepoort, Gauteng, although the company’s career listing also identifies the location as Johannesburg, South Africa.

Abbott is a global healthcare leader focused on developing technologies and products that help people live healthier lives at every stage. Its business operations span diagnostics, medical devices, nutrition products and branded generic medicines.

With approximately 115,000 colleagues serving people in more than 160 countries, Abbott offers employees exposure to an international working environment and opportunities for professional development.

The company promotes diversity, inclusion and equal employment opportunities. Its workplace culture is intended to support employees’ career growth while enabling them to contribute meaningfully to the organisation’s objectives.

The IT Support Intern will join Abbott’s Business Technology Services division, which delivers technology services and digital solutions across the organisation. The internship focuses on providing first-line IT support and assisting with the day-to-day administration of IT systems and equipment.

Throughout the 12-month programme, the successful candidate will gain practical exposure to technical troubleshooting, service management, user account administration, hardware deployment and IT operations.

This experience can help graduates strengthen their technical knowledge, develop customer service skills and understand how IT support functions within a large multinational organisation.

The IT Support Intern will assist the BTS team with a range of technical and administrative responsibilities.

Duties will include providing first-line support for hardware, software and Microsoft 365-related problems. The intern will help users troubleshoot technical issues and ensure that reported incidents are recorded and followed up appropriately.

The successful candidate will also assist with logging, monitoring and updating support tickets through IT service management tools. This will provide practical experience in tracking incidents, managing service requests and supporting timely issue resolution.

Additional responsibilities will include configuring and deploying laptops, desktop computers, mobile devices and related peripherals. The intern will help with employee onboarding and offboarding by supporting equipment allocation, account setup and the administration of user access.

The role will also involve assisting with password resets, user account administration and access requests. Maintaining IT asset inventories and equipment records will form part of the position, helping the organisation track and manage its technology resources.

Furthermore, the intern will contribute to updating IT…