Warehouse Stock Team Leader

About Job Role

Organize and control all aspects and activities within stock management and ensure that company inventory and stock control processes are efficient, effective and up to date.

Continuous improvement through the disciplinary supervision of stock team while improving all relevant standards.

Responsible for assessing current stock management systems, identifying areas of improvement, and implementing solutions that maximize inventory accuracy, minimize stock losses, and optimize stock levels to meet customer demand.

• Inventory and Stock Accuracy
  • Maintain up-to-date and accurate inventory records
  • Conduct cycle counts, spot checks, and assist with monthly stock take
  • Investigate and resolve stock variances or discrepancies
  • Identify and report slow-moving or damaged stock
• Team Leadership
  • Lead and motivate team members to meet performance targets
  • Manage attendance, leave, and disciplinary issues in line with company policy
  • Support new staff with training and ensure compliance with safety rules and procedures
  • Encourage teamwork and build a positive, accountable work culture
• Safety and Compliance
  • Maintain a safe, clean, and organised working environment
  • Enforce company health and safety standards and address unsafe practices immediately
  • Conduct routine safety checks and report any incidents or near misses
  • Ensure all warehouse activities follow legal and company requirements
• Process Improvement
  • Identify ways to improve efficiency and reduce waste or downtime
  • Support small improvement projects and assist in developing better work processes
  • Share ideas for improving workflow, accuracy, and team performance
  • Increase efficiency and turnaround time of container offloading and packing

• Skills
  • Strong attention to detail and work accuracy.
  • Ability to respond quickly and effectively to daily operational challenges.
  • Analytical thinker who can identify and resolve process issues.
  • Strong communication and interpersonal skills.
  • Assertive, decisive, and capable of leading a team.
  • Ability to work under pressure and meet operational deadlines
• Years of Experience
  • Minimum 3 years’ experience in a warehouse, logistics, or supply chain environment.
  • Supervisory or team leader experience in a shift-based operation.
  • Strong computer skills (MS Office, ERP / WMS).

• Behavioral Competencies
  • Analytical thinking
  • Resolving queries
  • Receptive to feedback
  • Adaptability
  • Able to work under pressure
• Hygiene Factors
  • Desire to develop & grow
  • Have integrity, uphold values & trustworthy
  • Logical thinker
  • Passion for customers & excellence

• Matric (Grade 12) is essential.
• Diploma in Logistics, Warehousing, or
• Diploma in Supply Chain Management

• Communications and Working Relationships
  • Internal
  • Internal Departments
• Reasons for Interaction
  • Building collaborative relationships with stakeholders within the company Group
• External
  • Service Providers (External vendor / service providers etc.)
  • Consultants and Service Providers (external consultants from service providers / vendors etc.)
  • Reasons for Interaction
  • Assist with allocated tasks
  • Participate in collaborative partnerships and innovation within the company Group
• Desirable Attributes
  • Ability to work independently and take initiative.
  • Strong sense of ownership and accountability.
  • Willingness to occasionally work long hours or handle urgent operational matters.
  • Team-oriented mindset with a focus on continuous improvement

Note:

This description preserves the original role information while organizing it into a structured, accessible format.